Our standard cancellation policy clearly states that if the reservation is cancelled 1 week before the date of arrival you will be deducted 1 night of the full payment. Your refund will be immediately paid via our Pay Pal account. If the cancellation occurs less than a week before the date of arrival there will be no refund applied.
Our holiday cancellation policy clearly states that reservations made for the dates between December 12, 2014 until January 6, 2015 cannot be cancelled. If a cancellation occurs there will be no refund applied.